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Rone  tutors in Bennett, CO

Rone M.

Private tutor in Bennett, CO

Education

BA, Organizational Development , Regis University - Denver, CO Summa Cum Laude MBA graduate - International Business & Operations Management - Regis University - Denver, CO 3.74 USPHA P3 Pilot License at Parasoft Paragliding - Boulder, CO Certified Toyota Signature Program - Englewood, CO Florida State Teaching certificate for business subjects, Florida, USA

Experience

Education is Paramount and must be spread all over our communities. Language Instructor for Berlitz School of Languages in Caracas, Venezuela for more than six years. Led team of 33 teachers covering over 300 lessons a week. On-Line English/Spanish Tutor Delivered training and coaching to an employee base of over 100 people. Guest speaker at Johnson & Wales University in Denver, CO Created training material targeting effective sales processes to enhance the customer's service experience. Process Improvement Developed Incoming calls processes and scripts that resulted in an increase of service appointments]. Team Building and Leadership Created collaborative classroom experience through role playing and on the spot coaching to encourage team support and participation Selection and training of new employees Writer and editor of JET News - Employee Newsletter Developed new telephone center for ALL sales & services calls Delivered training modules to inter-departmental teams to ensure smooth adoption of new program. Completed training on-time and under-budget. Call Center Standards for ALL dealerships Goal Setting Established clear objectives for all lessons/projects and communicated with students, achieving a total understanding of grading rubric and overall class expectations. Community Service Served as board member for CASA. Non profit to assist battered and abused children by assigning advocates that would establish a positive relationship with kids in order to help them go through the court process. Excellent communication skills Energetic Bilingual in English/Spanish Compelling leadership skills Cross-cultural sales background Social media savvy Excellent classroom management Teaching, tutoring and counseling Classroom management Active listening skills Positive atmosphere promotion Part Time Wireless Sales Associate Walmart Stores - N Fort Myers, FL Customer assistance on cell phone devices and services. Daily inventory control. Coach and advice patrons on the basic operation of smart phones as well as tablets. Nominated and awarded employee of the month. Consultant Tennis Performance International - Fort Myers, FL Education Evaluated TPI's business model in order to coach and advice management, agents and partners to ensure proper business practices and profitability. Assisted company's owner with the selection and negotiation with potential partners from both the public and private sector. During my association with TPI we successfully hosted the first junior tennis tournament in the city of Fort Myers. Community work was also recognized by the local paper The News Press Part Time Wireless Sales Associate Best Buy Mobile - Fort Myers, CO Wireless sales associate and point of contact for Spanish speaking prospective customers. Sales of equipment accessories and contracts for all available carriers. Business Development Manager Groove Automotive Group - Englewood, CO New employee selection and training for Groove Toyota and Groove Mazda. Internet sales director for Groove Toyota and Groove Subaru. Daily audits of sales processes, customer follow up, customer care and CRM utilization. Coaching of sales and management teams to ensure maximum customer satisfaction. Sales process implementation and maintenance. Service Manager Autonation GO Toyota & Scion - Centennial, CO Supervision of all service personnel. Responsible for improving and sustaining the service drive process and CSI scores. Incremented department's profitability from $250k to a record $500k. Incremented Hrs/RO from 2 to 3 Hrs/RO. Increased ELR from $78 to $83. Successfully mediated concerns for our internal and external customers. Promoted and projected and positive image of dealership within the community. Writer and editor of the JET News, GO Toyota's Employee newsletter. On-Net Planner Level 3 Communications - Broomfield, CO Project managed Level 3's on-net network for the northeast region which included 50 ILEC collos with a budget of $25M. Master Service Agreement negotiation with 10 other carriers. Increased discount percentage of lease transport from 20% to 35% provided by MCI and AT&T resulting in savings of $3,845.00 per optical circuit. Diversity and community representative for the company as well as job fair host.

Availability

Weekdays at any time, Saturday in the morning

Can Meet

Up to 15 minutes away at my regular hourly rate

Hobbies

I am a semi-retired business professional that have served in many areas of business. In my later assignments I have been directly involved in the selection, training and supervision of new and current employees. I am a sports fan and outdoors advocate. I hold a P3 Paragliding Pilot License so flying is one of my passions. I am also a certified scuba diver with many dives under my belt. Love movies and books. Video game enthusiast and crazy about music. I have three great kids Gustavo, Gabriel and Hector. I also have a wonderful dog called Mack and we are all from beautiful Colorado! I am originally from Venezuela but I have been in the US since 1977. I am a proud American citizen that is passionate about our communities and eager to serve those around me. I would like the opportunity to share my knowledge and experience with anyone that is interested in getting effective and fun teaching and/or tutoring in a diverse pool of subjects. #TBT I had the honor of teaching Spanish to Lord Ivar Mountbatten - Caracas, Venezuela.

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